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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Suzirodrigues
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Photo printing black ink rubs off photo paper

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Hp deskjet 2630

Hi, 

Can anyone recommend a paper for printing photos with instant ink? Every single one I have tried the black ink just rubs straight off. Thought it was the paper but seems to be the ink cartridges 😔 

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Dragon-Fur
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@Suzirodrigues 

 

Check the way the paper is loaded - it sounds like the print side is wrong.

 

 User Guide

Page 13

 

What else?

Set the settings for Quality to no more than "normal" to keep too much ink from being dumped on the paper.

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2630 All-in-One Printer 

 

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Dragon-Fur

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Suzirodrigues
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IMG_20200911_210835.jpg

Lol no definitely printing in the right side although at this point printing on the back would be better!!

 

Have tried printing on normal instead of best and It does exactly the same.  Even bought hp paper as I thought maybe generic wasn't good enough. Does the same.  

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Dragon-Fur
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@Suzirodrigues 

 

Ick. Technical term meaning the same thing.  Smiling.

 

No idea - except, yes, it appears the ink cartridges might be the culprit.

 

The Trouble shooting document covers "black ink not printing" and that sort of issue.

It does appear the prints are getting too much ink.

 

Color or Black Ink Not Printing

 

Cleaning might help, of course, but it doesn't seem like the same thing...

Rats.

 

I am going to ask for help from an Instant Ink agent.

 

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Dragon-Fur

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