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‎12-24-2022 12:53 PM - last edited on ‎12-26-2022 06:33 AM by Retired

HP Recommended
Product: HP ENVY 7640 e-All-in-One Printer

This printer quit printing PHOTO's correctly a couple of years ago. It always prints off center/off the page. Documents print centered & without issues though. I've run the maintenance & it STILL prints off center ... wasting my PAGES for INSTANT INK as well as my expensive photo paper. I am now having the EXACT same issue with the newer HP printer that I bought when this one quit working. Other printer is The OfficeJet Pro 6970. I just want to print my photo's! Please give me a credit for all "pages" printed on both printers too. The original printer is the Envy 7640.

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1 REPLY 1

‎12-27-2022 07:45 AM

HP Recommended

@time2bbq

 

Welcome to the HP support community.

 

I understand that you are getting alignment issues while printing, and I am glad to assist you.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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