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‎09-12-2023 03:14 PM - last edited on ‎09-24-2023 04:11 PM by Retired

HP Recommended
Product: HP ENVY 6052 All-In-One Printer

I've just spent the better part of the day getting my printer set up after not being able to use it for several weeks due to poor internet service and having metal siding and roof installed.  After paying for a service to perform the service, I'm still not able to print because InstaInk is down for maintenance.  My printer is not low on ink and I happen to have an unopened ink cartridge due to the printer being inoperable for several weeks.  It's not my problem that they're down for maintenance.  They're not answering the phone in the InstaInk department and I still can't print.  I have an an E and an O flashing on the printer and no one knows what that means.  They just say I can't print because I'm no longer registered for InstaInk.  What kind of service is that.  There doesn't seem to be any way to complain to a live person at HP, but I'd love to complain loudly.

1 REPLY 1

‎09-17-2023 12:06 AM

HP Recommended

Hi @CarolStar,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.
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