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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎12-21-2020 09:51 PM

HP Recommended
Product: Deskjet
Operating System: Microsoft Windows 10 (64-bit)

I have a prepaid card for instant ink but when i put in the code it says it hasnt been activated. I have put the code in exactly as it is written. I cant afford to waste the money. 

4 REPLIES 4

‎12-23-2020 04:16 AM

HP Recommended

@Nettyjen6, Welcome to HP Support Community!
 

To assist you better, I'd like to know the following-

  • Where did you purchase the card from?
  • Could you share the screenshot of the error screen?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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‎12-24-2020 05:16 AM

HP Recommended

I got it from currys. It was saying not activated now it says server error

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‎12-24-2020 05:21 AM

HP Recommended

Screenshot_20201224-121850_Chrome.jpg

 

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‎12-29-2020 10:17 PM

HP Recommended

@Nettyjen6

 

Thanks for replying!

 

Please reach out to HP Support in your region for further assistance.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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