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    HP Solution Center Adobe Flash player error

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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Prepaid ink problem

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Deskjet
Microsoft Windows 10 (64-bit)

I have a prepaid card for instant ink but when i put in the code it says it hasnt been activated. I have put the code in exactly as it is written. I cant afford to waste the money. 

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@Nettyjen6, Welcome to HP Support Community!
 

To assist you better, I'd like to know the following-

  • Where did you purchase the card from?
  • Could you share the screenshot of the error screen?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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I got it from currys. It was saying not activated now it says server error

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Screenshot_20201224-121850_Chrome.jpg

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HP Support Agent
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@Nettyjen6

 

Thanks for replying!

 

Please reach out to HP Support in your region for further assistance.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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