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‎01-14-2023 06:18 PM - last edited on ‎01-15-2023 10:53 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 9010 All-in-One Printer

I subscribe to instant ink. The current month's status shows that I printed 46 pages on January 11, 2023, and my maximum limit is 50 pages. I hardly printed any pages this month, and definitely not 46 page at one time on January 11th. I think the status is in error. Can you tell me how they got the count wrong and can you help correct it? Thanks.

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1 REPLY 1

‎01-17-2023 08:05 AM

HP Recommended

Hi @PrintFriend2,

 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Rainbow23 - HP Support.
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