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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Lallaba
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Don't recognized the cartridge that hp send me

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Arthur-c
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Please be advised:

Do not accept the number of any service claimed to be provided by HP. If you are being contacted by an HP employee, you will know by the orange indicator next to the name stating their role on this platform. 

Any other user providing service numbers are likely spammer. 

Please make sure to read carefully all of the steps necessary to keep your private information safe on this public platform. 



Regards,

Arthur-c

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Arthur-c
Retired
Retired
1,330 1,319 54 97
Message 2 of 3
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HP Recommended

Please be advised:

Do not accept the number of any service claimed to be provided by HP. If you are being contacted by an HP employee, you will know by the orange indicator next to the name stating their role on this platform. 

Any other user providing service numbers are likely spammer. 

Please make sure to read carefully all of the steps necessary to keep your private information safe on this public platform. 



Regards,

Arthur-c

View solution in original post

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TEJ1602
HP Support Agent
HP Support Agent
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@Lallaba, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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