Printer Bricked because I cancelled my instant ink subscription.

[Apocalipsist]

Sorry I have been using my printer just fine since the subscription for my ink was cancelled back in december. Well today 2/1/25. It is not letting me scan or print for some unknown reason. It keeps telling me i need to update my payment method but I cancelled my subscription over 2 months ago. How is that even ok? So now I am looking at a flickering printer status page, that says i wont be able to print with HP instant ink Cartridges until the problem is resolved. I had an extra ink cartridges from before the subscription ended and just used it now. What should I do?

[Max3Aj]

Hi @Apocalipsist, Welcome to HP Support Community. 

Thank you for reaching out. I'd be happy to assist you.
 

We understand that you have canceled your Instant Ink subscription. Since the service is no longer active, you will need to remove the Instant Ink cartridges and replace them with Original HP cartridges to continue printing.

What Happens After Cancellation?

• You can continue using Instant Ink cartridges until the end of your current billing cycle.
• Once the billing cycle ends, Instant Ink cartridges will no longer work, and you must replace them with Original HP Ink or Toner purchased from a retailer of your choice.
• Your final monthly charge will be processed at the end of the billing cycle.
• If you were subscribed to the Paper Add-on service, it will also end with your Instant Ink cancellation.

For more details, you may refer to this support document: Instant Ink account management | HP® Support
 

I hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Take care and have a great day.
 

Max3Aj
HP Support