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We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Printer Cannot Connect to Instant Ink (after enrolling)

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Envy 5030
macOS 10.15 Catalina

Envy 5030, enrolled in instant ink and received cartridges but error message saying I cant use them until I enrol. On the instant ink site it wont connect to my print. It has the green tick mark saying online but walk update- "Cannot connect to printer now.
Try again later" message. I've turned everything on and off, restarted it all. Went on EWS which says instant ink disabled but everything else connected/ turned on (Web services Status - Enabled, Internet Connection - Connected, Printer connection to HP Connected - Connected. Instant Ink- Disabled). Please help.


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@sds2207, Welcome to HP Support Community!


To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

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