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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-03-2020 12:58 PM

HP Recommended
Product: P4C81A
Operating System: Microsoft Windows 10 (32-bit)

I am trying to setup a instant ink account and when it asks me for a printer claim code.  I print out the page and enter the email name .... but it then states "Printer claimed on another account." i don't have another account.

 what should I do to set this up?

Category:
1 REPLY 1

‎04-03-2020 01:07 PM

HP Recommended

Hi @Amy326,

Click the HP ePrint c06124611 icon and then the Gear icon, from there select Remove Web Services and confirm.

 

Now click the HP ePrint icon again and follow the steps to enable HP ePrint again, an information sheet with a valid claim code will be printed, a claim code is applicable for 24 hours.

 

Use the part prior to @hpeprint.com as the claim code.

 

Shlomi



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