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‎03-07-2020 12:52 PM

HP Recommended
Product: Envy 6220 printer

Hi. I have just bought an Envy 6220 printer because it said it came with an offer of 12 months free instant ink. I signed up within the 7 days but it only says that I have 4 months free ink. How do I claim the missing 8 months? Can anyone help or give me an email of who to contact?? Thanks!

1 REPLY 1

‎03-10-2020 03:43 AM

HP Recommended

Hi @GinaG2020

 

Welcome to the HP Support Community. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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