Printer Hijacked by HP

[rdvmedia]

You have hijacked my printer.  It does not work.  You say I am using hon HP cartridges, but that is not true.  I am using yhour lousy cartridges and they do not work except to print your error pages.  I am annoyed.  I was promised a phone call by a management person last week.  It never happened.  I am unable to find a telephone number to talk with someone. your automated system wants to send a text message to my land line phone.  Any idiot would know that does not work.  Please have someone in authority call me at [personal info removed].  My lousy , non owrking printer is still under warranty. Ray DeVries

[Irwin6]

Hi @rdvmedia,

I am sorry to hear that you did not receive any call from the concerned team.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support