• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎08-30-2022 12:35 PM - last edited on ‎08-30-2022 12:56 PM by Moderator

HP Recommended
Product: HP ENVY 6030 All-In-One Printer
Operating System: iOS

I am trying to set up my instant ink subscription but can’t complete this as I need a 16 character code to progress. A printer information page is printed but it does not have this code on. I have tried to print it through web services in the app as well as pressing the information and then resume button but I can’t get the code. . 
I now am getting an Error 0 code. 

Can anyone help me to get the code? Thanks

Category:
1 REPLY 1

‎09-02-2022 11:41 AM

HP Recommended

@Mjs273

 

Welcome to the HP support community.

 

I understand that you are unable to print the claim code, I am glad to assist you.

Follow the steps mentioned in this HP document to print the claim code:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.