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‎08-30-2022 12:35 PM - last edited on ‎08-30-2022 12:56 PM by Retired

HP Recommended
Product: HP ENVY 6030 All-In-One Printer
Operating System: iOS

I am trying to set up my instant ink subscription but can’t complete this as I need a 16 character code to progress. A printer information page is printed but it does not have this code on. I have tried to print it through web services in the app as well as pressing the information and then resume button but I can’t get the code. . 
I now am getting an Error 0 code. 

Can anyone help me to get the code? Thanks

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1 REPLY 1

‎09-02-2022 11:41 AM

HP Recommended

@Mjs273

 

Welcome to the HP support community.

 

I understand that you are unable to print the claim code, I am glad to assist you.

Follow the steps mentioned in this HP document to print the claim code:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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