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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Gills_74
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Message 1 of 2
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Printer could not connect to web services

HP Recommended
HP ENVY 5032
iOS

I am trying to print and keep getting message - Server problem - the printer could not connect to web services. The server might be busy or temporarily unavailable, please try again later.

This message has been there for over a week when I try to print and I have tried everything - reset everything, reconnect to WiFi followed instructions on the help pages but still NO LUCK! 
can someone please help!

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Gills_74

 

Welcome to the HP support community.

 

Turn on the web services

1. Press the ePrint button.

2. Press the down arrow button to highlight Enable Web Services, and then press OK.

3. Press OK to accept the terms of use.

 

Refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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