Printer error 4122

[Dobenar]

Hp 4122 not connecting to Internet, but sats connected to our wifi , orange lights flashing please can someone help ta

[A_Gayathri]

Hi @Dobenar,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're experiencing connectivity issues with your HP DeskJet Plus 4122 printer despite it being connected to your Wi-Fi network. The flashing orange lights typically indicate an issue, often related to connectivity or communication problems.

Here are some steps you can take to troubleshoot the issue:

• Restart Your Printer: Turn off your printer, wait for a few seconds, and then turn it back on. This simple step can sometimes resolve connectivity issues.
• Check Wi-Fi Connection: Make sure that your Wi-Fi network is functioning properly and that other devices can connect to it without any issues.
• Restart Your Wi-Fi Router: Sometimes, the router itself may be causing the problem. Try restarting your Wi-Fi router by unplugging it, waiting for about 30 seconds, and then plugging it back in.
• Check Wi-Fi Signal Strength: Ensure that your printer is within range of your Wi-Fi network and that there are no obstacles interfering with the signal.
• Printer Settings: Access the printer settings menu on your printer's control panel and check the wireless settings to ensure that it is properly connected to your Wi-Fi network.
• Printer Driver: Ensure that the printer driver is correctly installed on your Windows 11 computer. You may need to uninstall and reinstall the printer driver to troubleshoot any software-related issues.
• HP Print and Scan Doctor: HP provides a free tool called HP Print and Scan Doctor, which can automatically diagnose and resolve printing and scanning problems. You can download and run this tool from the HP website.
• Firmware Update: Check if there are any firmware updates available for your printer. Updating the firmware can sometimes resolve connectivity issues and improve performance.  Update the firmware on an HP printer
• Factory Reset: As a last resort, you can perform a factory reset on your printer to restore it to its default settings. However, be aware that this will erase any custom settings you have configured on the printer.

Refer to this document: HP DeskJet Plus 4122 All-in-One Printer  user manual

HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes

HP printer setup (Wi-Fi network)

Troubleshoot a Wi-Fi connection to an HP printer

I hope this helps. 

Take care and have a good day.

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