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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Bobobby
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Printer head

HP Recommended
HP OfficeJet Pro 6978
Other

Hello, my printer keeps saying problem with printerhead. When I open up the the area where the ink is it either hesitates to move so that I can change it and when I look inside I see a splash of ink around different areas where I believe it shouldn’t be.

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Betty0610
HP Support Agent
HP Support Agent
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@Bobobby

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/us-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/model/1...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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