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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Willy23
New member
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Message 1 of 2
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Printer ink color empty black full

HP Recommended
Deskjet 3700
Microsoft Windows 10 (32-bit)

My color cartridge is empty and black is full. I have used 29 of my 50 monthly. Been copying photos. They use more in than a printed page. Is each photo considered a page  If so why am I not receiving more ink this to reach my 50  pagesmonth. 

.How do I get more ink sent. I am un able to use my printer 

thanks

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Willy23,

 

I'd like to help!

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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