Printer ink subscription problem

[jesette2881]

I am so irritated that I have to throw away a brand new ink cartridge set just because I am no longer subscribed HP instant ink. I was told today that since I no longer subscribe to instant ink that I cannot use the ink sent to me and that since I changed my old ink cartridge out that still had some ink in it that I cannot reinstall it and continue to use the rest of it until it is completely empty. I have to go buy more ink in order to be able to continue to print with my printer which is not ok for HP to do to its customers! The next time I have to purchase a new printer I will not even consider purchasing a HP printer or a HP computer!

[BeemerBiker]

I do not have an instant ink printer. My understanding is that if you run out of ink, or you cancel your subscription, you can use genuine Hewlett Packard cartridges either original or refilled. They must have an HP chip in the cartridge. The below type is unlikely to work.

Note that this is a peer to peer forum and I am just the messenger of this bad news: Instant ink cartridges can only be used when the ink subscription is active.   HP is not the only company that wants their own ink used. The last time I checked, Epson, Canon and Brother all do the same.