cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
117
Flag Post

Printer issue

HP Recommended
Hp deskjet2600

My printer is linked to my ex's instaink acct.. how do I switch it over?  When I try to add to mine;  it just states printer is linked to another acct

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
12,957 12,934 1,014 981
Message 2 of 2
Flag Post
HP Recommended

@Elsag1, Welcome to HP Support Community!

 

Follow the steps below-

 

Print the printer information sheet by pressing the Information button , and locate the printer IP address on the printed page. Enter the printer IP address in a web browser and navigate to the "Web Services" section of the web page. Remove and then re-enable web services. A page titled “Congratulations” prints with your printer claim code.

 

Also, you can refer to the document HP Printers - Having Trouble Claiming Your Printer?  for additional help.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation