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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Antsinhisspantz
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Printer not connecting to the internet

HP Recommended
Hp envy7640
macOS 10.15 Catalina

I have been trying to print for days and have sought help on the website, but am not getting anywhere. My wifi connects to the printer, but it keeps coming up with a message that says  "Cannot print, visit HP InstantInk.com. But there is no guide there as to what to do.

Printer is a HPEnvy 7640

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BDK81
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HP Recommended

Sounds like you need to setup the printer. Sadly HP printers can only be setup using phones days.

Antsinhisspantz
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HP Recommended

Hi, Thanks for your help.

The printer eventually web-connected itself somehow and I woke up the next morning to a printout! It is now working, but I cannot explain why or how.

Cheers.

 

K

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