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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎07-18-2026 01:20 PM

HP Recommended

I unboxed and setup my HP 9125 this morning.  It was printing documents from my computer and test docs directly from printer. I signed up for Instant Ink and immediately decided I did not want it, so I canceled.  It says it will expire on 08/18/2026 which is one month from today.  It says I have until 8/18 to replace my ink cartridges.  I replaced them immediately with HP manufactured ink cartridges.  The printer confirmed they are genuine.  My Dell computer running on Windows 10 still recognizes my printer but the printer will not print anything.  Documents go into the queue and just sit there and message at top of queue says "attention required."  There are no messages on the printer so I don't know what the error is.  I have turned off printer and unplugged.  Reset WiFi cable box and unplugged.  Shut down computer and unplugged.  What else can I do to fix this situation?  TIA for help. 

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