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‎04-09-2023 09:32 AM - last edited on ‎04-11-2023 10:01 AM by Retired

HP Recommended
Product: Can’t print

Hello, my HP office jet 4650 is enrolled in a HP instant ink account registered with a email address that I don’t have access anymore and as a consequence payment method expired and now printer is unable to print. I was able to register a new HP instant ink account with a new email and would like to know how do I add or tag this printer to this new account so I can resume printing ? 

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1 REPLY 1

‎04-12-2023 04:29 AM

HP Recommended

@Bala011 

 

Welcome to the HP support community.

 

I understand that you want assistance with the HP instant ink account, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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