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- HP Instant Ink
- Printer not printing

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04-09-2023
09:32 AM
- last edited on
04-11-2023
10:01 AM
by
Ric_ob
Hello, my HP office jet 4650 is enrolled in a HP instant ink account registered with a email address that I don’t have access anymore and as a consequence payment method expired and now printer is unable to print. I was able to register a new HP instant ink account with a new email and would like to know how do I add or tag this printer to this new account so I can resume printing ?
04-12-2023 04:29 AM
Welcome to the HP support community.
I understand that you want assistance with the HP instant ink account, I am glad to assist you.
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee