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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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My printer doesn’t print in colours ,only green yellow and blue

1 REPLY 1
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Hi @Clemita

Welcome to HP Support Community. This is a great place to get support find answers.
Thank you for posting your query, I will be more than glad to help you.

To assist you better may I have the exact model name of the HP product?

 

Refer to this link: https://support.hp.com/us-en/document/ish_2039298-1862169-16

for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Also, let us know if you are connecting the printer to a Windows or a Mac computer or phone.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rainbow23 - HP Support.
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