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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Printer only prints in green yellow and blue

Create an account on the HP Community to personalize your profile and ask a question
10-08-2022 09:34 AM
Hi @Clemita
Welcome to HP Support Community. This is a great place to get support find answers.
Thank you for posting your query, I will be more than glad to help you.
To assist you better may I have the exact model name of the HP product?
Refer to this link: https://support.hp.com/us-en/document/ish_2039298-1862169-16
for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Also, let us know if you are connecting the printer to a Windows or a Mac computer or phone.
Take care and have a good day.
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