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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Message 1 of 2
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Flag Post

Printer paper jam?

HP Recommended
Deskjet 2652
Other

Starts to pull paper evenly then 1 side and then causes a paper jam but no e4 error just a no paper light. I've cleaned and reset it.

1 REPLY 1
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HP Support Agent
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Message 2 of 2
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HP Recommended

@KVillatoro

 

Welcome to HP support community.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware

Here are the steps:- Click here

 

You can also refer this HP document fro more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

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