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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎07-21-2023 06:50 AM

HP Recommended
Product: HP OfficeJet Pro 8024e All-in-One Printer

I bought my office jet second hand but it’s arrived registered to the previous owner. I need to be registered to use instant ink. How do I resolve this?

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3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-22-2023 12:01 AM - edited ‎07-22-2023 12:02 AM

HP Recommended

Thanks for getting back to me. I’ve sorted it. I reset the printer back to factory default settings and then restored network settings. It works thankfully and I can replace my old printer with this one with Instant Ink. 

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2 REPLIES 2

‎07-21-2023 11:28 PM

HP Recommended

Hi @Happychick8,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
1 person found this reply helpful
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‎07-22-2023 12:01 AM - edited ‎07-22-2023 12:02 AM

HP Recommended

Thanks for getting back to me. I’ve sorted it. I reset the printer back to factory default settings and then restored network settings. It works thankfully and I can replace my old printer with this one with Instant Ink. 

Was this reply helpful? Yes No
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