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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: Printer won’t print. Do to the insta ink program

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05-19-2024 07:53 PM
I have the Insta Inc. program. It has now cut me off from using my printer for some reason. Just want to know how to get my printer working again with that issue other than the Insta in program my printer is fine, but I think they control my prints.
05-20-2024 10:45 AM
Hi @Crazy4pbrm
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your printer is part of the HP Instant Ink program and it has stopped printing, there could be several reasons related to your Instant Ink subscription or account status.
I will need a few additional details to help you with this.
I request you to share all the details in a private message.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
To understand the issue and help you, please share the details listed below:
• Registered email address and the serial number of the printer.
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead!
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support