Printer won’t print.

[FooIsFood]

HP Envy 6110r plugged in, installed software, see printer on my iPhone, but it won’t print reset all network components get power and WiFi light steady and still nothing.

[Jerry_57]

Hi @FooIsFood,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I understand your HP Envy 6110r printer is connected and appears on your device, but is not printing. Follow these steps to troubleshoot the issue:
 

Check Printer Status:
 

• Ensure the printer is not in an error state and is ready to print.
   
• Make sure there are no error messages on the printer display panel.

Connection Check:
 

• Verify that the wireless signal on the printer is steady. A blinking light may indicate a disconnection or an ongoing connection attempt.

Restart Devices:
 

• Restart your printer, router, and iPhone. This can resolve temporary connectivity issues.

Network Settings:
 

• Confirm the printer is connected to the correct Wi-Fi network. The iPhone and printer should be on the same network.

Check the Printer Queue:
 

• Make sure there are no stuck print jobs in the printer queue. You may need to cancel or remove any that are stuck.

Firmware and Software Update:
 

• Ensure that your printer firmware and the HP Smart app on your iPhone are up to date. Update the firmware on an HP printer | HP® Support.

Enable Bluetooth (if applicable):
 

• Check if Bluetooth is enabled on your iPhone to assist the HP Smart app in detecting the printer during setup.

AirPrint Configuration:
 

• Go to your iPhone settings and ensure AirPrint is enabled and set as the default printing option for the printer.

Re-add Printer:
 

• Try removing the printer from your iPhone's list of available printers and then re-add it.
   

I hope this will help.

 

Take care and have a good day.

Jerry_57
HP Support