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‎01-10-2023 09:24 PM

HP Recommended
Product: HP ENVY 6052e All-in-One Printer

The printer listed on my account is not the printer I own

2 REPLIES 2

‎01-12-2023 08:00 AM

HP Recommended

Hi @Anneb5,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information,

 

Could you elaborate more on the issue?

Also, help me with the screenshots of the issue you are facing. 

Nal_NR-Moderator
I am an HP Employee

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‎01-14-2023 06:33 AM

HP Recommended

Hi @Anneb5,

 

We did not hear from you. If you need further assistance, feel free to reach out to us.

Nal_NR-Moderator
I am an HP Employee

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