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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Printing Alignment

HP Recommended
Envy 5542
Microsoft Windows 10 (64-bit)

I have a printing problem I have been unable to solve for weeks. Unless I am printing an attachment from an email, everything prints shifted up and to the left. This includes printing from websites, Adobe files, Word files, Powerpoint files, etc. I have purchased files that print this way, as well as created documents myself that print the same.  I have wasted so much time and  paper, and have tried every troubleshooting technique I can find to no avail. I need help fixing this so I can prepare my classroom for back to school! Help!

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HP Recommended

I’d suggest a clean install to try and fix the HP driver issue. 
First, unplug the USB cable from the printer if present.
Go to Control panel – Programs and Features – Select all the HP printer entries and uninstall them.
Go to Control panel – Devices and Printers – Select all the HP printer entries and remove the device.
Press the windows key + r to get the Run window open - type printui.exe /s 
Under print server properties, go to drivers - remove any HP entry there as well.
Press the windows key + r to get the Run window open - type c:/programdata 
Go to HP folder, remove all HP printer related folders & files.
Restart your computer.
Install the HP driver.

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I have a question that may seem silly, but I'm technology challenged! Will deleting all of these items affect my HP Instant Ink account in any way?

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I have not heard of any problems.

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