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‎05-02-2022 09:23 AM - last edited on ‎05-02-2022 09:45 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 8035 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Blue color began streaking a few days ago.   I replaced ink cartridges, ran diagnostics, alignment, print head cleaning and secondary cleaning. All ink levels indicate OK, but now there is no printing from the blue cartridge.   This is an HP OfficeJet Pro 8035 All-in-One Printer.  It is 2 years and 3 months in use and has printed about 3900 pages, usually 60 - 200 each month.  I have only used authentic HP cartridges obtained through the Instant Ink plan.

1 REPLY 1

‎05-03-2022 07:44 AM

HP Recommended

Hi @WoodridgeGuy,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand the blue ink cartridge does not print 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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