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HP Recommended
HP OfficeJet Pro 8125e All-in-One Printer
Microsoft Windows 11

Will not Print on both sides of the paper

1 REPLY 1
HP Recommended

@TomU6 

 

Welcome to the HP Community --

 


@TomU6 wrote:

Will not Print on both sides of the paper


 

The printer supports duplex (2-sided) printing on a few standard sizes on paper type "Plain" paper.

 

The full driver printer software should be installed to provide access to the full range of Printing Preferences and Printing Properties.

 

Ask if you need help installing the full driver for Windows 11.

 

Ask if you need help to configure your job -- 
Please let us know:

  • The application / software you are using
  • The paper size / type
  • The Tray and Paper settings (in the Printer / EWS)
  • The content type (for Example, PDF format or Word document).

 

Next,

Check that Printer Properties are set to the installed HP full driver and NOT the IPP / Microsoft Driver.  IPP drivers simply do not include access to all the printer's features, including automatic Duplex.

 

==========================

Windows - Printer Properties

 

Example - Printer Properties 

① Printer Properties → Tab Advanced → Driver = Installed HP Driver

Printer_Properties_Reprint_17Printer_Properties_Reprint_17

 

 

-- Printer -- Media Specifications --

Product Name

HP OfficeJet Pro 8125e All-in-One Printer

Duplex Print OptionsAutomatic (standard)
Standard Media Sizes (duplex, Imperial)Letter; executive; Not supported for borderless photo
Standard Media Sizes (duplex, metric)A4; B5; Not supported for borderless photo
Standard Media Sizes Supported (imperial)Letter; Legal; Government Legal; Executive; Statement; 4 x 6 in; 5x5 in; 5 x 7 in; 13 x 18 cm; 8 x 10 in; 10 x 15 cm; L; Photo 2L; Envelope( #10, Monarch, 5.5 bar); Card (4 x 6 in, 5 x 8 in)
Standard Media Sizes Supported (metric)A4, A5, A6, B5(JIS), Card (A4, Hagaki); Photo (13 x 18 cm, 10 x 15 cm); Envelope (A2, C5, C6, DL. Chou #3, Chou #4); 8.5 x 13 in
Media Size (facet)Letter; A4; Legal; B5
Media Sizes Custom (imperial)Tray 1: 3 x 5 to 8.5 x 14 in
Media Sizes Custom (metric)Tray 1: 76.2 x 127 to 215.9 x 355.6 mm
Media TypesPlain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
Media Weight Recommended (imperial)16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Media Weight Recommended (metric)60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Media Weights Supported, By Paper Path (Imperial)16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Media Weights Supported, By Paper Path (metric)60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)

 

 

===================================

Message Content References

 

-- Take advantage of the extensive HP Video collection --

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Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP OfficeJet Pro 8125e All-in-One Printer  

 

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Dragon-Fur

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