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‎02-15-2023 05:48 AM

HP Recommended

I've signed upto instant ink first payment has left bank account but I'm receiving a message saying There was a problem finalizing your subscription how do I resolve this issue and will I receive my first free months trial ? 

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1 REPLY 1

‎02-26-2023 10:23 PM

HP Recommended

Hi @Welshdaz,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to enroll the printer in Instant Ink. Kindly refer to this document for assistance - Enrolling in HP Instant Ink

 

If it still does not help, perform a reset on the printer.

With the ink door open, press and hold the Wi-Fi and Power buttons for at least three seconds.

 

Now, try to enroll the printer.

 

Hope this helps! Keep me posted. 

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

^ Alden4
HP Support

I am an HP Employee.
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