Promotion code

[Betty1507]

The box states 6 months instant ink free, the app states nine - I cannot find a promotional code for either of these offers anywhere in or on the box / printer - can you tell me where it would be, please?

[Garp_senchau · Accepted solution]

@Betty1507, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

You won’t find a separate promotional code in or on the box or printer. To claim the free Instant Ink offer, you first need to enroll in the HP Instant Ink program.

• Set up your printer and connect it to the internet.
• Go to hpinstantink.com and sign up for the program.
• During the enrollment process, the system will automatically recognize your printer’s eligibility and apply the free trial offer (whether it's 6 or 9 months).
• Once enrolled, HP will send Instant Ink cartridges directly to you.

Reference: Instant Ink account management | HP® Support

Let me know if you need further guidance! 😊

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,

[Betty1507]

Thank you, this worked! Not sure if maybe the link from the qr code / leaflet was out of date but this worked straight away. Much appreciated 🙂