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12-11-2021 10:16 PM
Hello @AyeshaJane .
For this type of situation it is necessary that you contact directly Hp instant ink personnel in your country.
The telephone number for the UK is 0207 660 6027.
Sign in to hpinstantink.com/signin.
- click Chat at the top of the page to open a chat with HP support (Chat is not available in all countries).
- To find a phone number for HP Support in your location, follow these steps:
- Click Contact HP Support in the Help Center area of the account page.
- On the HP Customer Support - Contact page, scroll down, and select your location and language.
- Click Show options.HP contact options display on the screen.
- Select Chat Now or Get Phone Number (Chat is not available in all countries).
- Fill in the form and then click Chat Now or Submit.
- For phone support, call the number displayed and be prepared to provide the case number that is displayed on the contact page.
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
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