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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

Purchased the ink subscription does it automatically include there six months of ink

1 REPLY 1
HP Recommended

@Hladini-108 

 

Welcome to the HP Community --

 

We don't have a way to check whether your subscription included a Trial period.

 

Not-HP people do not (and should not) have access to your private information.

 

You can certainly ask Instant Ink Support --

If you wish, ask about a promotion for your new subscription.

 

-- Dragon Suggests --

 

Read as much information as needed to understand the Instant Ink service and how it works.

 

When you are satisfied you know enough to make informed decisions,

Scroll down to section Contact Instant Ink Support

 

-------------------

 

                                             -- Instant Ink --

-- What is - Who benefits - How to cancel - Contact Instant Ink Support --

 

=======================

What is an Instant Ink Trial?

 

Trial periods include a certain number of Pages per month without the monthly fee normally charged for the subscription.

 

For example, 6-months "free ink" is a trial period of six months for which you are not charged the monthly subscription fee for your selected plan.

 

======================

 

What is Instant Ink?

 

HP Instant Ink is a Print-by-Page subscription service for which you are charged a monthly fee for a set number of printed pages.  (Each side of the paper is counted as a separate Page.)

 

While there is no additional charge for the ink, the subscription is not free and does charge each month.

 

IMPORTANT -- Ink is supplied only with an active subscription -

After the service is terminated by you or HP, all subscription ink cartridges stop working and must (should) be returned to HP.

 

Selecting the right number of pages for your plan is important.

 

Review >>>  How Instant Ink works

 

======================

What is "Free Ink"?

 

There is no extra cost for ink.

 

Ink is provided as part of your subscription - use a drop or use a cup full, ink is included at no extra cost.

 

Important

 

  • All ink activated by the plan and all ink sent to you works as along as the trail / subscription service is active.

and

  • After the initial Ink Kit is mailed out, ink is sent (only) when the printer notifies the service that ink is depleted and a shipment is needed.

and

  • Subscription / Instant Ink cartridges remain the property of HP and should be returned to HP at close (termination) of the service contract.

-------------------------------------------------------------

 

Who Benefits?

 

Instant Ink is an excellent service for those who print regularly, print high-density documents or artwork, or perhaps print lots of homework.  For example, those who benefit the most include Teachers, musicians, writers who like hard copy, large families, small business offices, community centers, churches, and others who love -- or need -- to print on paper.

 

======================

Instant Ink - Cancellation

 

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 

 >>> Open and read >>>  Cancel your account

 

Review >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

 

Watch - Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

 

-- Reminder -- 

  • After cancellation, the Instant Ink cartridges will not work.
  • Purchase and install HP ink cartridges for use in your printer.

 

 “HP Smart / HP Connected” Account - Printers, HP Instant Ink, HP+

Management / Options

HP Smart / HP Connected

Note:  Website might take 1-10 seconds to open

Click Flag to switch to your region

Open (left column) HP Instant Ink

Scroll all the way down --

Select "Cancel my HP Instant Ink Subscription"

  • Follow the prompts as explained.
  • Acknowledge and accept the cancellation requirements.
  • Complete the cancellation steps.

 

What if?

 

  HP Instant Ink - Stopping a cancellation

 

 

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

 

 

--------------------------------------------

  -- Contact Instant Ink Support --

 

Can't stand it?

 

Want to skip all the watching and reading --

Need or want to complain, explain, or ask for help?

 

It might be faster for you to contact Instant Ink Support directly.

 

Depending on the region, the website posts limited Saturday hours in addition to Mon-Fri hours.

 

-- Dragon Suggests --

 

1)  Contact Instant Ink Support -

 

Open

 HP Instant Ink Support - Website

 

Click the Flag near the bottom of the page to update the region / country.

 

  Scroll up / down to "Additional Support"

  Check phone and days / hours of operation.

 

OR

 

2)  Wait here for a Community Agent to find your request and answer your Instant Ink and Plan related questions.   NOTE >> Instant Ink Support and HP agents can access private information.

 

===================================

 

===================================

Message Content References

 

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.