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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Hello,

I recently ended my HP Instant Ink subscription and noticed that my last set of Instant Ink cartridges no longer work it seems they’re locked to the program. I’ve already replaced them with standard cartridges I purchased separately, but I wanted to confirm the proper way to handle the remaining Instant Ink cartridges.


Do I need to return them to HP, or can I recycle them locally? If returns are required, what’s the correct process or address to send them back? I appreciate any guidance so I can make sure everything is handled correctly.

Thank you!

1 REPLY 1
HP Recommended

Hi @alicemia 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Follow the instructions below to order recycling envelope for the instant ink cartridges-

 

Sign in to your instant ink account. 
https://instantink.hpconnected.com/us/en/l/

 

Your HP Instant Ink account page opens.

 

On your HP Instant Ink account page, click Order a Cartridge Recycling Envelope in the Help Center area.

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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