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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎08-10-2024 12:18 PM

HP Recommended
Product: HP DeskJet 2855e All-in-One Printer

I already canceled my Instant Ink subscription that ends 8/13/24. Can I remove the instant ink cartridges, and begin to use the store bought cartridges before that date?

1 REPLY 1

‎08-13-2024 07:09 AM

HP Recommended

Hi @Philip824,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

If you have canceled your account, and are unable to use HP regular cartridges, here's what you need to know & do:

 

If you have an instant ink cartridge on your printer, remove it and discard that, you can only use regular cartridges on your printer once you cancel the program.

 

That said, if you have trouble using regular cartridges, I recommend you turn off the web service using the steps from this link: https://support.hp.com/in-en/document/c04808536

 

when done successfully, check if it works fine.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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