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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
YannUSA
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REgion reset

HP Recommended
ENVY 4520

Hello,

I bought a HP printer ENVY 4520 in France.

I move in USA and I would like to know how to proceed a region reset to use 63 cartridge instead of 302.

Thank you

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Bob_Headrick
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HP Recommended

You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.

 

If your printer is not under warranty it may be difficult to call HP support.  If this is the case  I have also seen folks having good success posting to the HP Support Facebook page here.


Bob Headrick,  HP Expert

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