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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎07-16-2019 08:15 PM

HP Recommended

i discontinued insta ink two years ago. i just bought a new 951 ink for my 8610 and it tells me i need an instaink. i am beyond flustrated.

1 REPLY 1

‎07-17-2019 11:22 AM

HP Recommended

Did you buy an original HP cartridge in its original packaging or is it a third party reman/refill cartridge?  If an HP cartridge please post a photo of the cartridge label.

 

Instant Ink cartridges only work in a printer with an active Instant Ink subscription.  I have seen cases where third party suppliers were selling HP Instant Ink cartridges.  These WILL NOT WORK.  If this was your case I would suggest you contact your supplier for a replacement or a refund. 


Bob Headrick,  HP Expert

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