Re: Cancelled Instant Ink service and now I can't print
Did you buy an original HP cartridge in its original packaging or is it a third party reman/refill cartridge? If an HP cartridge please post a photo of the cartridge label.
Instant Ink cartridges only work in a printer with an active Instant Ink subscription. I have seen cases where third party suppliers were selling HP Instant Ink cartridges. These WILL NOT WORK. If this was your case I would suggest you contact your supplier for a replacement or a refund.