Hey there! @george_j,
“Your Instant Ink account page has data on past deliveries and estimated shipments. It also helps you understanding what state your cartridges are in based on HP’s data. Any issues will be shown with steps to fix. Please check your account page to see the latest cartridge information by signing into your account at “instantink.com”.
If there are any charges for additional printing, your credit card is charged. Depending on when you cancel, the charge might appear the following month.
The HP Instant Ink billing cycle begins on the day you insert your first HP Instant Ink cartridges in your enrolled printer. Your credit or debit card is billed 30 days after you insert your first HP Instant Ink cartridges. For example, if you insert HP Instant Ink cartridges on February 5, the billing cycle begins on February 5 and ends on March 4. The first credit or debit card charge is applied on March 5. The billing date cannot be changed, and the monthly fee is charged on the same day each month while you are enrolled.
Refer this article to know more information about HP Instant Ink Monthly Charges. Click Here
Refer this article to know more information about instant ink cancellation. Click Here
If you sill have issues, please share us few details through a private message, so I can check the account and let you know the details.
Instant ink Email Address
Instant Ink Account Number
I hope you have a great day! 🙂
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A4Apollo
I am an HP Employee
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