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‎07-17-2019 11:39 AM

HP Recommended

Hi

I purchased a HP Envy 4527 yesterday from Amazon with 12 months free trial. I have set the printer up and subscribed for Instant Ink but i haven't got the trial. Help please.
Amazon.JPG

3 people had the same question
2 REPLIES 2

‎07-22-2019 02:10 PM - last edited on ‎07-22-2019 02:18 PM by Retired

HP Recommended

Hi,

Europe team got back to me and they have applied your 12 free months.  Happy printing and thanks for being an Instant Ink customer.

JillSa

 

 

I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as Accepted Solution
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‎08-27-2019 04:23 PM

HP Recommended

@TinaChi97, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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