• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

Hello. 

 

I have just purchased a HP Envy 6032 printer, it is advertised online and printed on the box that it comes with 5 months free instant Ink trail, I have just registered with Instant Ink and chose the 100 prints per month plan. But I have only been awarded 1 month free trail and not the 5 months, Can you advise how I may take advantage of the 5 month free trail. I registered/setup the printer and Instant Ink on the same day.

 

Best Regards 

 

Keith

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @BigGreenKwak66,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

3 REPLIES 3
HP Recommended

Hi @BigGreenKwak66,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

HP Recommended

Help, I have the same problem. Just purchased printer with 3 months free trial but can't find it. I have finished registration 

HP Recommended

@Chinw Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, 

Have you registered for instant ink services? If not: Click here for details on how to enroll & get started.

 

If not, here's what you need to do:

Please check the contents of your printer box for an enrollment code relating to your trial.

 

Note: 

  • If you are in the trial subscription of the 15 pages plan, And you wish to enable the free months from the offer made to you,
  • You'll need to upgrade the plan to 50, 100 or 300 page-plan.
  • Please note that you will be charged only after the free trial ends though you have upgraded to any of the above paid plans
    • Please change the same and get back to us with the results,

If you have the printer enrolled and if the trial was not applied, Please send me a screenshot of the trial through a private message with the details and I'll get the trial applied. 

 

Check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a message to get this started:

Click here for more details on how to access the private messages on HP Forums

 

P.S: Welcome to HP Community 😉

 

We eagerly await your response,

Help us, help you.

And Take care.

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.