Instant Ink cartridge problem

[amcdevitt]

@Kumar0307

@TEJ1602

I posted a similar issue today and have yet to receive a response! All I need to do is request more ink since it’s not registering...and I can’t seem to do that. I’ve waisted so much time trying to find a solution which is completely ridiculous! What’s the point of paying for this service if I can’t receive help when I need it?!

[TEJ1602]

@amcdevitt, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

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Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[SKYE6]

I've had to deal with some bad and arrogant companies and systems in my time - the type that make you rage because they plaster all this "help " & "support" & contact us" messages all over their web pages, but they just make you go round and round in an endless loop coming back to the same **bleep**e pages every time, with no phone numbers, email addresses or ways to speak to an actual person - who could resolve the problem in a heartbeat. No the selfish, arrogant, couldn't give a **bleep** ba@":#ds just keep you at arms length, punching the air - after all what you going to do about it. Here is another prime example - what was I thinking getting involved with this.

[TEJ1602]

@SKYE6

Could you brief us on the issue so that we can try and help you?

Thanks!