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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
amcdevitt
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Re: Instant Ink cartridge problem

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@Kumar0307

@TEJ1602

 

I posted a similar issue today and have yet to receive a response! All I need to do is request more ink since it’s not registering...and I can’t seem to do that. I’ve waisted so much time trying to find a solution which is completely ridiculous! What’s the point of paying for this service if I can’t receive help when I need it?!

3 REPLIES 3
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 4
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@amcdevitt, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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SKYE6
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I've had to deal with some bad and arrogant companies and systems in my time - the type that make you rage because they plaster all this "help " & "support" & contact us" messages all over their web pages, but they just make you go round and round in an endless loop coming back to the same **bleep**e pages every time, with no phone numbers, email addresses or ways to speak to an actual person - who could resolve the problem in a heartbeat. No the selfish, arrogant, couldn't give a **bleep** ba@":#ds just keep you at arms length, punching the air - after all what you going to do about it. Here is another prime example - what was I thinking getting involved with this.

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TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,559 1,557
Message 4 of 4
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@SKYE6

 

Could you brief us on the issue so that we can try and help you?

 

Thanks!

TEJ1602
I am an HP Employee

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