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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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It worked perfectly in resetting the machine.  Thank you for the "secret buttons". Sadly, now it's frozen telling me I need to be enrolled in "HP Instant Ink."  This used to be an option, but now it appears it is mandatory.  I may need to rethink my printer solution.  When companies make expenses MANDATORY that used to be optional, they are taking away YOUR freedom of choice in favor of THEIR bottom line.  My printer is no longer blinking white, but now, instead of only being usable after yet another reset.  It is a complete boat anchor, and I have to PAY HP for the privilege of using a printer I already paid for, which is FULL of ink.  I now have to decide whether to enroll again in Instant Ink....or simply dump the printer for another model.  I am leaning towards the latter.

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@Toddibear

 

Welcome to the HP Support Community. 

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day! 


I am an HP Employee

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Can you help me through this same issue? I was enrolled in HP instant ink, but am now stuck on the HP Instant Ink Cartridge Screen.

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