OfficeJet Pro 8740

[TomAbb1]

Is it still working for you? My instant ink cartridges are no longer recognized.

[TomAbb1]

Worked for a couple days, now it cant find my printer. Purchased ink on Amazon, now it works, cancelled instant ink.

952XL Higher Yield Upgraded Ink Cartridges Replacement for HP 952 XL 952XL Compatible with HP OfficeJet Pro 8710 8720 8702 7720 7740 8715 8730 8740 82
ASIN: B09YHNTQR1

[Max3Aj]

Hi @TomAbb1, 

Welcome to HP Support Community!

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊

We understand that you had cancelled the instant ink subscription, and post cancellation, we see that you had purchased Original HP cartridges, which are compatible with your printer. 
Which cartridges work with my HP printer? | HP® Support 

If your OfficeJet Pro 8740 printer worked for a few days and now can't be found, here are some steps to troubleshoot the issue:

Basic Checks

1. Power & Connection:

   • Ensure the printer is powered on.
   • Check if it's connected to the same Wi-Fi network as your computer or mobile device.

2. Restart Devices:

   • Restart the printer, router, and computer.

3. Check Printer Display:

   • On the printer’s touchscreen, go to Network Settings and confirm it’s connected to Wi-Fi.

Troubleshooting Steps

For Wireless Connection

• Re-add the printer:

  • On Windows: Go to Settings > Devices > Printers & scanners > Add a printer.
  • On macOS: Go to System Settings > Printers & Scanners > Add Printer.

• Use HP Smart App:

  • Download or open the HP Smart app to detect and manage the printer.

For USB Connection

• Try a different USB port or cable.
• Reinstall the printer driver.

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

Thanks for being part of the HP Community!

Regards,
Max3Aj