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‎08-30-2019 11:40 AM

HP Recommended

HP OfficeJet 6970, Model #T0F29A.  Replaced ink cartridge (HP ink cartridge), cleaned print heads three times.  Still same results.  Yellow not showing on print test page and copies are coming out with too much pin k!  Please help!

1 REPLY 1

‎09-01-2019 03:27 PM

HP Recommended

@LadyDi10

 

Welcome to the HP Support Community.

 

Please do perform all the steps from this document: https://support.hp.com/in-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/documen...

 

If the issue persists, I recommend you to contact the HP Support Team as this could be a hardware issue.

 

Link: https://support.hp.com/us-en/contact-hp?openCLC=true

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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