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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP ENVY Photo 7155 All-in-One Printer

I had cancelled an instant ink subscription but would like to re-enroll so I czan restart printing. How can i go about doing it?

I have the instant ink cartridges already installed. 

1 REPLY 1
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Hi @gk49,

 

Welcome to the HP Support Community

 

I understand you need help in Re-Enrolling back to your HP Instant Ink Service. Not to worry I will help you to get a resolution to resolve the issue.

 

If you canceled your HP Instant Ink service, but changed your mind, you have until the end of the current billing cycle to stop the cancellation. Check the status of your cancellation, and then click the button to keep the enrollment. If the button to keep the enrollment is not available, you can re-enroll the printer.

  1. Go to hpinstantink.com/signin (the HP Connected website) to sign in to your HP Instant Ink account, if you are not signed in already.
    Your HP Instant Ink account page opens.
  2. Evaluate the printer Status.
    • If a Cancellation in Progress message displays in the My Account section, click Keep Enrollment, and then follow the on-screen prompts to stop the cancellation.

Clicking Edit

  • If a Not Enrolled message displays, or if the account page for the printer does not display, the cancellation has been completed. Follow the steps in Enrolling in HP Instant Ink to re-enroll your printer.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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