Hi! @Doug153Main,
Have you cancelled the instant ink services?
It sounds like a payment issue with instant ink.
Go to Instantink.com and click the link to Sign In
On your account home page, click “Change Billing Information” then “Change Payment Method”
Re-enter all the data (credit card number, expiration date and CVV) even if you are only updating the expiration.
Click save. After you save your changes, it may take a few hours to re-process the payment card.
When the card has been re-processed, you will be able to print again.
Refer this article to know more information about instant ink payment issues. Click Here
If the issue still persists, please share us few details through a private message. So I can check the account details and help you with your issue.
Instant ink account number-
Instant ink email address-
Let me know if this works!
Have a great day! 🙂
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A4Apollo
I am an HP Employee