Recent Changes on HP Instant Ink plan with Paper add-on.

[RobinP211]

Over the last 9 months, I had to increase my Instant Ink Plan and then eventually lowering it.  I have Paper Supply add-on which was effected.  I believe more paper to be shipped in February but I do not need more sent just yet.  What do I do?

[Rachel571 · Accepted solution]

Hi @RobinP211,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I see you need help with the instant ink account. To access your account I request you to share the registered email address in a private message.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support

[RobinP211]

Hi Rachel571!

Thank you for responding to my inquiry.  I have had HP's Instant Ink Plans for a very long time but the Paper add-on is fairly new.

You can email me at [Personal Information Removed].   Talk to you soon!

Regards 

     Robin

[Rachel571]

Hi @RobinP211,

Thank you for your response.

I am sending you a private message, I request you to continue the conversation in the private message.

Awaiting your response.

Take care and have a great day ahead!

Rachel571 

HP Support